Client Solutions Manager

The San Francisco Standard • San Francisco, CA

1d

About The Position

The Client Solutions Manager serves as a connective force across the full partnership lifecycle — from pre-sale pitch and sales materials development and prospecting support through post-sale campaign execution and ad operations. This person is embedded in both the business development and the partnerships delivery workflows, ensuring a seamless experience for partners from first conversation to final delivery. This is a high-visibility, cross-functional role suited to a highly organized, collaborative team member who thrives in fast-moving environments, communicates proactively, and takes ownership of both strategic and operational work.

Requirements

• 3+ years of experience in partnerships, account management, media operations, or a related field
• Exceptional organizational skills and attention to detail, with the ability to manage multiple workstreams simultaneously
• Strong written and verbal communication skills; comfortable in external-facing partner interactions
• Proficiency with productivity and project management tools
• Demonstrated ability to learn quickly and adapt in a dynamic, collaborative environment
• Comfort with data and reporting; ability to compile and communicate campaign metrics clearly

Nice To Haves

• Familiarity with ad serving platforms, campaign trafficking, or digital media operations
• Experience supporting a sales or BD team with pitch materials, proposals, or CRM management
• Exposure to media, publishing, or content-driven business models

Responsibilities

• Support the Partnerships team in developing pitch materials, proposals, and media kits for prospective partners
• Conduct prospect research and help build outreach pipelines, identifying new partnership opportunities
• Assist in preparing decks, one-pagers, and custom partner proposals for meetings and RFP responses
• Coordinate scheduling and logistics for client and prospect meetings, calls, and presentations
• Maintain and track deal pipeline activity with accuracy and timeliness
• Synthesize research and competitive intelligence to inform partnership strategy
• Act as a primary point of contact for partner campaigns from signed agreement through delivery
• Manage end-to-end ad operations including trafficking, scheduling, and QA of partner deliverables
• Coordinate cross-functionally with creative, editorial, product, and finance teams to ensure on-time execution
• Monitor campaign performance and compile post-campaign reporting and wrap reports
• Troubleshoot delivery issues and proactively communicate status updates to partners and internal stakeholders
• Maintain organized records of campaign assets, timelines, contracts, and deliverables
• Bridge communication between sales, marketing, event planning and operations teams to ensure smooth handoffs and reduce friction
• Serve as a process champion, identifying inefficiencies and proposing improvements to partnership workflows
• Support team leads on special projects, strategic initiatives, and partner development efforts

Benefits

• Competitive and equitable total compensation packages
• Stock options program for full-time employees
• Comprehensive medical, dental, and vision insurance
• Flexible paid time off
• Professional development and training

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed