Client Solutions Executive

Mutualink • Hartford, CT

5d • Hybrid

About The Position

Mutualink is a leader in building safer and smarter communities through cutting edge technology solutions. We work hand-in-hand with our customers to enable their communities to be safer and more prosperous by connecting those who serve with on-demand, real-time, intelligent situational awareness and collaboration solutions. The Client Solutions Executive will be responsible for generating sales within their assigned territory by consulting, influencing, presenting and selling the Mutualink suite of products as well as advocating for your accounts throughout the implementation of the project. This role is designed to work as a team with the project manager, operations team and sales team. The ideal candidate must have trusted advisor skills and experience to confidently engage state officials, mayors and other elected officials, public safety chiefs, school district leadership and key community leaders, including executives within the commercial and healthcare verticals. The candidate must understand and be able to confidently use technology and have a proven record of sales growth, productivity and customer leadership. This position is ideal for the individual who cares about the “mission” and would like to make a positive change in their career while making a lasting contribution to improving America’s public safety and emergency preparedness in a way that can save lives. At Mutualink we have 5 guiding values around what we believe and how we behave to be GREAT: Growth, Respect, Excellence, Accountability, and Teamwork. We aim to offer our clients an exceptional experience with every interaction, foster innovation, and invest in our people. We also provide a remote work environment including, flexible time-off, support for volunteer work, performance recognition, excellent employee benefits, and more. If this sounds like a company you would like to work for, apply today!

Requirements

• Direct sales experience with a track record of meeting/exceeding revenue quota and territory growth
• Exceptional verbal and written communications, and presentation skills required
• Exceptional problem-solving skills and abilities
• You are someone who values the importance of teamwork (team above self) and is willing to jump in to assist with tasks that serve the same goal of serving our customers
• Strong presentation skills with large groups preferred
• Exceptional organization skills
• Computer proficiency required, including use of Word, Excel, PowerPoint, Salesforce, Google Suite and a working knowledge of internet-based technology concepts preferred
• Bachelor’s degree or equivalent work experience

Nice To Haves

• Sales experience in the public safety sector a plus, but not required
• Government or large enterprise technology sales experience a plus
• Technology awareness in public safety, Smart City, SaaS (Software as a Service) and IoT (Internet of Things) Solutions a plus
• Former military, law enforcement, public safety professionals, ASIS membership a plus
• You should be a self-starter, require little direct supervision, thrive in a team environment, and be an outside-of-the-box thinker

Responsibilities

• Develop and support key relationships with customers and partners, and close sales opportunities within the assigned territory by working with state and local government leaders, public safety agencies, hospitals, schools, and private sector companies with confidence
• Responsible for articulating the business plan and business opportunity with continuous learning and improvement in industries such as government, education, healthcare, transportation/ports, oil/gas/energy, and Smart Cities
• Responsible for account management, account support, opportunity development, as well as long term account oversight through implementation
• Present and demonstrate Mutualink’s easy-to-use products with confidence
• Interact with all Mutualink stakeholders to support account and sales accuracy, revenue protection and growth, and customer satisfaction
• Through a Trusted Advisor/Consultative Selling methodology, identify customer needs related to the Mutualink portfolio of product capabilities, problem solve, inspire the customer to act, and be a strategic competitor
• Influence and respond to RFI’s, RFP and appropriate customer/partner requests
• Represent Mutualink at tradeshows and industry conferences
• Participate in appropriate associations, speak to local community groups, and attend various public safety meetings to present and share our exciting vision
• Ability to travel within territory on a regular basis for customer meetings and events. Occasional travel outside of territory may also be required

Benefits

• Health Insurance
• Vision Insurance
• Dental Insurance
• Group Life Insurance
• 401K Plan & Match
• PTO
• Holiday Pay
• flexible time-off
• support for volunteer work
• performance recognition

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree