Sound Specialists - Client Services Technician
Sound Specialists•Chicago, IL
•Onsite
About The Position
As a Client Services Technician, you will be responsible for maintaining and servicing existing client systems and providing clients with unparalleled technical support in their homes. As a member of our Client Services Team, you will coordinate with our Field Service Manager, Operations, and Warehouse teams to effectively coordinate and implement service visits.
Requirements
- 2-5 years of experience working with low voltage electronics, security systems, control systems, networking equipment, motorized shading, or lighting control systems.
- Experience working with luxury clientele
Nice To Haves
- Experience with Salesforce is a plus
Responsibilities
- Work with Field Service Manager to schedule and complete onsite service visits
- Perform preventative maintenance procedures and service electronic equipment including but not limited to: lighting controls, motorized shading controls, security and surveillance systems, audiovisual systems, networking systems, and more.
- Fill out service appointment notes as needed
- Update drawings, remote monitoring services, and other documentation per company standards.
- Participate in service meetings and company planning as needed.
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Training & Development
- Cell phone reimbursement
- mileage reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
