Client Services Supervisor

Pace® Analytical Services•Ormond Beach, FL

9d•Onsite

About The Position

Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives. At Pace®, everything we do is built upon an unwavering commitment to making the world a safer, healthier place. Since 1978, we’ve continued developing innovative practices that drive sustainability and empower our partners with accurate quality data at every critical moment and milestone. That's why we need you -- your curiosity, your talents, and your drive -- to help us advance this important work, and your career. We’re seeking curious, motivated individuals who are passionate about protecting our environment and the communities we serve. If you’re looking to develop your skills, contribute to meaningful scientific work, and build a long-term career in environmental science, Pace® could be the perfect place for you. Join us as a Laboratory Supervisor, where you’ll provide leadership, oversight, and technical guidance across laboratory, services, field, or testing operations. In this role, you’ll ensure policies, programs, and practices are executed accurately and efficiently while supporting employees, management, and customer needs. Pace® makes the world a safer, healthier place. We partner with clients to provide the service, science, and laboratory data needed to make critical decisions that benefit us all. Through a nationwide laboratory network, Pace® advances the science of businesses, industries, consulting firms, government agencies, and others.

Requirements

Bachelor’s degree in chemistry, biology, or a closely related field
Five (5) years of laboratory, services, field, or testing experience, including work with complex programs or operations
Two (2) years of team leadership experience is strongly preferred
Or an equivalent combination of education, training, and experience

Responsibilities

Supervise staff, including hiring, training, performance evaluations, compensation recommendations, and performance management
Oversee broad operational areas, including testing, scheduling, inventory management, services, communication, and overall coordination of lab, services, and field operations
Provide research, feedback, and decisions to address management and employee questions; assist in receiving customer feedback and coordinating responses
Ensure accuracy of testing, operational databases, reports, and documentation through audits, reviews, and operational queries
Review and process tests, documents, and data
Provide guidance on lab and operational policies
Analyze trends and present insights and recommendations to management
Participate in department and cross-functional initiatives, including budgets, timelines, staffing, materials, and project requirements
Interpret and apply department policies and procedures and assist with compliance with applicable laws, rules, and regulations
Contribute to department efficiency by offering recommendations and participating actively as a team leader and member
Promote Pace Analytical’s mission through professional, courteous, and cooperative interactions that foster a positive and effective workplace