Client Services Specialist
BEAUTY BRANDS•Kansas City, MO
•Onsite
About The Position
Beauty Brands is hiring a Client Service Specialist who is passionate about helping others, loves beauty products, and works well in a team environment. Our associates provide excellent customer service and help drive engagement that supports our store sales.
Requirements
- Strong customer service, communication, and interpersonal skills.
- Demonstrated record of punctuality, attendance, teamwork, and ability to follow company policies.
Responsibilities
- Welcome all customers entering the store with the appropriate Beauty Brands greeting.
- Promote the Take Ten program with every customer.
- Ensure resolution of customer concerns to the satisfaction of the customer and Beauty Brands.
- Follow company policies.
- Meet attendance, punctuality, and required work guidelines.
- Perform store operations procedures with accuracy.
- Complete all required projects (as assigned by management) on time and with accuracy.
- Support an accurate inventory process.
- Assist in the proper execution of marketing plans, promotional programs, and visual merchandising standards.
- Answer the phone with the Beauty Brands greeting by the third ring.
- Utilize the Just Ask program and Just Ask Daily Form to support the GLAMOUR Experience, enhance suggestive selling, and increase add-on sales goals (set by manager) using “just one more” program.
- Attend a required number of Education classes (as directed by manager).
- Ensure that store safety and security measures are being followed.
- Attend scheduled store meetings.
- Follow the client experience guidelines, as it applies to the position.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
