Client Services Specialist

Aston CarterSaint Paul, MN
$26 - $30Onsite

About The Position

We're seeking a Corporate Account Support Specialist to serve as a key liaison between customers and internal teams. In this role, you'll support customer accounts, manage pricing and contract data, resolve billing and invoice discrepancies, and help drive a seamless customer experience.

Requirements

  • Bachelor's degree or equivalent experience
  • 2+ years of customer support, account management, project coordination, or administrative experience
  • Strong Microsoft Excel and Office Suite skills
  • Excellent communication, organization, and problem-solving abilities
  • Ability to manage multiple priorities in a fast-paced environment

Nice To Haves

  • Build relationships with key customer accounts
  • Gain exposure to Finance, Legal, and Operations teams
  • Develop experience with SAP, contracts, pricing, and business operations
  • Join a collaborative and professional corporate environment

Responsibilities

  • Serve as a primary point of contact for customer account support
  • Resolve pricing, billing, order, and service-related issues
  • Maintain customer, pricing, and contract information within SAP
  • Partner with Finance, Legal, Sales, and Operations teams
  • Investigate and resolve invoice discrepancies
  • Support reporting, project tracking, and process improvement initiatives

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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