Client Services Representative
Premier Pediatric Therapy•Houston, TX
•Onsite
About The Position
Premier Pediatric Therapy is currently seeking a Bilingual Client Services Team Representative to join our team. This position requires the ability to work under minimal supervision and in a very fast-paced environment. The perfect candidate will need to have excellent time management skills. Schedule: Monday-Friday 8 a.m.-5 p.m. Location: 11820 Cypress Corner Lane Houston, TX 77065
Requirements
- Bilingual Required: Candidates must be fluent in both English and Spanish, with the ability to communicate effectively.
- Customer service attitude
- Excellent communication and organizational skills
- Working in a fast-paced environment
- 1 years of medical office experience
Responsibilities
- Answer phone calls and e-mails, greet patients and prospective patients, and remind them of upcoming appointments
- Schedule patients with clinical staff in a timely manner.
- Communicate with patient families, service coordinators, and referral sources.
- Follow up with MD offices and Insurance companies to confirm receipt of faxes and for authorization status.
- Demonstrate customer service excellence in every encounter and provide a high level of compassionate customer service.
Benefits
- BCBS Medical Insurance
- Dental, Vision insurance
- Aflac
- 401K plan
- 8-day paid holiday
- PTO
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
