Client Services Representative
About The Position
Responsible for daily management of orders for all client support services to include the reconciliation of the daily client collection list. Coordinates with phlebotomist proper and complete forms necessary for off-campus/client activities. Communicates with and assists with all physician/ patient/client needs. Processes requisitions and scripts, order entry/specimen submission, courier services, technical inquires, and the dispatching of phlebotomists both on and off campus. General duties to include confidential patient information, report filing, logging, faxing, telephones and light typing.
Requirements
- Previous computer experience preferred
- Good communication and customer services skills
- Experience with LOS client support services, Epic, Sunquest, LIS and COPIA System user activity
- Pleasant and professional attitude, including well developed interpersonal skills
- Ability to make progress on multiple assignments under time constraints
Responsibilities
- Daily management of orders for all client support services
- Reconciliation of the daily client collection list
- Coordination with phlebotomists for proper and complete forms for off-campus/client activities
- Communication with and assistance for physician/patient/client needs
- Processing requisitions and scripts
- Order entry/specimen submission
- Courier services
- Handling technical inquiries
- Dispatching of phlebotomists both on and off campus
- Handling confidential patient information
- Report filing, logging, faxing, telephones and light typing
Benefits
- health
- dental
- vision
- life
- disability
- retirement
- on-site Early Education Center (employee discount)
- professional development
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
