Client Services Representative

Company3 • New York, NY

9d • Onsite

About The Position

Company 3's Client Services Team is driven by a commitment to maintain its reputation at the forefront of the industry by providing the most gracious and savvy hospitality possible. The ideal candidate must be able to multitask, communicate and prioritize effectively under pressure, and should possess a genuine interest in providing exceptional service in a fast-paced creative workplace.

Requirements

• Prior working experience in a restaurant or hospitality, with a strong understanding of both service and hospitality.
• Ability to anticipate needs and shift priorities in a fast-paced, high-stakes environment.
• Adaptable with acute attention to detail.
• Self-starter with an artistic eye and exceptional interpersonal skills.
• Excellent judgment and discretion; ability to maintain polished and mature demeanor while attending to VIP clients.
• Ability to listen, communicate well, and make connection.
• Prior experience making espresso drinks.
• Must have flexible hours (late nights and weekends; holidays).

Responsibilities

• Build excellent client relations by creating a warm and inviting working environment.
• Set up daily coffee and breakfast set ups.
• Restock communal snacks and beverages.
• Maintain cleanliness and organization in kitchen and common areas.
• Plan and execute weekly events such as in house client happy hours and mid-day treats.
• Plan and execute celebrations for birthdays and holidays.
• Oversee all steps of service during supervised and unsupervised sessions, including greeting clients, ordering meals, preparing food and beverages and ensuring that visitor and staff requests are fulfilled with the utmost professionalism.
• Order supplies and miscellaneous goods while maintaining a budget.
• Work with the larger Client Services team to plan and execute larger annual parties.
• Order client gifts.
• Handle reservations for client dinners.
• Work directly with Operations to optimize efficiency within the department.
• Run errands as needed.
• Cover the Front Desk team.
• Perform other duties as assigned by management.

Benefits

• Comprehensive package of health, retirement, and insurance benefits and paid time off for eligible part-time employees working 25 or more hours per week and full-time employees in the US.
• Retirement, select insurance benefits, and where required by law, health benefits for eligible project hires and part-time employees working less than 25 hours per week in the US.
• Local benefits plan offerings for roles filled in Canada and other territories.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed