Client Services Representative

Premier Pediatric TherapyHouston, TX
Onsite

About The Position

Premier Pediatric Therapy is currently seeking a Client Services Team Representative to join our team. This position requires the ability to work under minimal supervision and in a very fast-paced environment. The perfect candidate will need to have excellent time management skills.

Requirements

  • Customer service attitude
  • Excellent communication and organizational skills
  • Working in a fast-paced environment
  • 1 years of medical office experience

Nice To Haves

  • Bilingual preferred

Responsibilities

  • Answer phone calls and e-mails, greet patients and prospective patients, and remind them of upcoming appointments
  • Schedule patients with clinical staff in a timely manner.
  • Communicate with patient families, service coordinators, and referral sources.
  • Follow up with MD offices and Insurance companies to confirm receipt of faxes and for authorization status.
  • Demonstrate customer service excellence in every encounter and provide a high level of compassionate customer service.

Benefits

  • BCBS Medical Insurance
  • Dental insurance
  • Vision insurance
  • Aflac
  • 401K plan
  • 8-day paid holiday
  • PTO
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