Client Services Representative (Onsite) - Greensburg, IN
Meduit•Greensburg, IN
10d•$16 - $18•Onsite
About The Position
The Client Services Representative role supports the team by processing and handling time-sensitive documents and patient requests. Unlike traditional representative roles, this position is not primarily phone-based; instead, it focuses on backend administrative tasks, ensuring that team members who manage direct phone lines have the necessary support to assist patients effectively.
Requirements
- HS Diploma/GED
- Excellent computer skills
- Proficiency with Microsoft Outlook, Word, and Excel
- Attention to detail
- Time management
- Communication
- Customer service skills
- Teamwork
- Critical thinking
- Organization
- Planning skills
- Computer skills
- Proficiency with Microsoft Office applications
- Data entry
Nice To Haves
- Experience with Epic EHR system
- Administrative experience
- Knowledge of HIPAA, Medicaid, Medicare, Insurance and FDCPA
Responsibilities
- Coordinate, validate, and deliver consumer specific requests
- Analyze consumer mail or itemized billings for accuracy
- Process all internal correspondence and account updates
- Analyze accounts to resolve balance discrepancies and post payments and adjustments
- May be required to verify insurance eligibility
- Inspect bankruptcy notifications
- Process itemized statements and settlement offers
Benefits
- Medical, Dental, and Vision insurance
- HSA and FSA available
- 401(K) plans with company match
- PTO and Paid holidays
- Employer paid life insurance and long-term disability
- Internal company growth
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
