Client Services Representative (Onsite) - Indianapolis

MeduitIndianapolis, IN
1d$16Onsite

About The Position

This role supports the team with processing and handling time sensitive documents and patient requests.

Requirements

  • Attention to detail
  • Time management
  • Communication
  • Customer service skills
  • Teamwork
  • Critical thinking
  • Organization
  • Planning skills
  • Computer skills
  • Proficiency with Microsoft Office applications
  • Data entry
  • HS Diploma/GED
  • Excellent computer skills
  • Proficiency with Microsoft Outlook, Word, and Excel
  • Must be legally authorized to work in the United States without sponsorship
  • As a condition of employment, a pre-employment background check will be conducted

Nice To Haves

  • Experience with Epic EHR system
  • Administrative experience
  • Knowledge of HIPAA, Medicaid, Medicare, Insurance and FDCPA

Responsibilities

  • Coordinate, validate, and deliver consumer specific requests
  • Analyze consumer mail or itemized billings for accuracy
  • Process all internal correspondence and account updates
  • Analyze accounts to resolve balance discrepancies and post payments and adjustments
  • May be required to verify insurance eligibility
  • Inspect bankruptcy notifications
  • Process itemized statements and settlement offers

Benefits

  • Comprehensive paid training
  • Medical, dental, and vision insurance
  • HSA and FSA available
  • 401(k) with company match
  • Paid Wellness Time and Holidays
  • Employer paid life insurance and long-term disability
  • Internal growth opportunities
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