Client Services Representative (Onsite) - Indianapolis
Med A/Rx•Indianapolis, IN
•$16 - $18•Onsite
About The Position
The Client Services Representative serves as a liaison between our clients and the call center staff. They provide services both internally and externally to resolve issues, providing administrative support and processing for call center staff by processing and handling time sensitive documents and patient requests.
Requirements
- HS Diploma/GED
- Excellent computer skills
- Proficiency with Microsoft Outlook, Word, and Excel
- Candidates must be legally authorized to work in the United States at the time of hire
- Employment is contingent upon successful completion of a background check, satisfactory references, and any required documentation.
Nice To Haves
- Experience with Epic EHR system
- Administrative experience
- Knowledge of HIPAA, Medicaid, Medicare, Insurance and FDCPA
Responsibilities
- Coordinate, validate, and deliver consumer specific requests
- Analyze consumer mail or itemized billings for accuracy
- Process all internal correspondence and account updates
- Analyze accounts to resolve balance discrepancies and post payments and adjustments
- May be required to verify insurance eligibility
- Inspect bankruptcy notifications
- Process itemized statements and settlement offers
Benefits
- Comprehensive paid training
- Medical, dental, and vision insurance
- HSA and FSA available
- 401(k) with company match
- Paid Wellness Time and Holidays
- Employer paid life insurance and long-term disability
- Internal growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
