Client Services Partner

PubMatic•New York, NY

4d•Hybrid

About The Position

The Client Services Partner, Advertiser Solutions is responsible for supporting Agency/Advertiser relationships within the PubMatic platform as well as working with current partners and internal teams to fulfill their business needs and optimize their potential for our publishers. Candidate will do this through various tasks including reporting, general account management, deal implementation and monitoring, and managing terms and expectations for new and existing clients.

Requirements

Three plus years applicable customer facing experience in either Account Management, Client Services, or Sales roles in the AdTech industry. Relevant experience includes: publishers, ad network/sales house, SSPs, ad exchanges, DSPs, ad agencies and programmatic trading desks.
Exposure to and familiarity with Programmatic eco-system and industry at large
Knowledge of programmatic buying and selling including: pricing models, optimization tactics, audience trends and buying technologies
Proficiency in Excel with a proven ability to convey data and analysis to drive business
Strong presentation (Including PowerPoint) and negotiation skills

Nice To Haves

Data Visualization experience with tools such as Looker, Tableau, PowerBI are a plus

Responsibilities

Work with teams both internal and external to drive business goals and help our clients exceed their KPIs.
Dealing with troubleshooting and reporting
Optimization best practices
Proactively provide strategic recommendations to existing clients to help upsell/drive incremental revenue growth for PubMatic
Retain customers by providing world-class customer service
Has a strong understanding of PubMatic’s tech along with media solutions/products and will use this knowledge to demonstrate PubMatic value to clients
Be a trusted point of contact for clients and internal asks and will ensure responses are handled in a timely manner