Remote Client Services Coordinator

Burjline Builders•Jerome, AR

6d•$28 - $37•Remote

About The Position

AAA Service LLC is seeking a professional and customer-focused Remote Client Services Coordinator to deliver exceptional support to clients while ensuring seamless communication between customers and internal departments. This role is responsible for managing client inquiries, coordinating service requests, maintaining accurate records, and supporting the successful delivery of company services. The ideal candidate is an excellent communicator with strong organizational skills, a solutions-oriented mindset, and the ability to build positive client relationships in a remote work environment.

Requirements

High school diploma or equivalent required
Excellent written and verbal communication skills.
Strong interpersonal and relationship-building abilities.
Exceptional organizational and multitasking skills.
Ability to prioritize tasks and meet deadlines in a remote environment.
Strong attention to detail and problem-solving skills.
Customer relationship management
Client communication
Microsoft Office Suite
Google Workspace
Calendar and scheduling coordination
Data entry and record management
Business communication
Organizational skills
Time management
Conflict resolution
Problem-solving
Attention to detail

Nice To Haves

Associate’s or bachelor’s degree is preferred.
Previous experience in customer service, client relations, account coordination, or administrative support is preferred.
Experience providing remote customer or client support.
Familiarity with CRM software and business communication platforms.
Strong ability to manage multiple client accounts simultaneously.
Commitment to delivering outstanding customer service.

Responsibilities

Serve as the primary point of contact for client inquiries and service requests.
Coordinate communication between clients and internal departments to ensure timely service delivery.
Monitor client accounts and maintain accurate customer records.
Schedule appointments, meetings, and service activities as needed.
Respond to emails, phone calls, and other client communications professionally and promptly.
Track service requests and provide regular status updates to clients.
Prepare reports, correspondence, and client-related documentation.
Resolve routine client concerns by identifying appropriate solutions or escalating issues when necessary.
Maintain confidentiality of client information and company records.
Support operational initiatives and perform additional administrative duties as assigned.