Client Services Coordinator – Amsterdam Office
Legal Aid Society of Northeastern NY•City of Amsterdam, NY
•$42,455 - $56,392•Onsite
About The Position
The Legal Aid Society of Northeastern New York is seeking a Client Services Coordinator for their Amsterdam office. This role is crucial for ensuring smooth operations, acting as a bridge between clients and legal support, and empowering vulnerable community members. The position involves client intake, coordinating with legal professionals, supporting applications, grant reporting, and maintaining case files. It is described as 'advocacy in action' rather than just administrative work.
Requirements
- 2+ years of secretarial/administrative experience (legal experience is a major plus!)
- Tech-savvy professional comfortable with case management systems, databases, and modern office software
- Communication champion with experience gathering detailed information and maintaining professional relationships
- Genuine commitment to serving vulnerable populations with dignity and respect
- Cultural sensitivity and ability to connect with diverse, low-income community members
- Collaborative spirit that thrives in team environments focused on social justice
- Detail-oriented multitasker who can follow complex protocols while maintaining accuracy
- Reliable professional with excellent attendance and punctuality
- Adaptable problem-solver willing to take on new challenges and reasonable overtime when needed
- New York State resident with reliable transportation
Nice To Haves
- Notary public (a valuable asset to our team!)
Responsibilities
- Empower clients through intake interviews, helping them navigate their legal journey with dignity and respect
- Orchestrate justice by coordinating with courts, attorneys, and pro bono counsel to ensure cases move forward efficiently
- Champion accessibility by supporting applications for assistance and connecting clients with attorneys
- Drive impact through grant reporting that helps secure resources for more families in need
- Conduct meaningful intake interviews that capture the essence of each client's legal challenge
- Determine eligibility and match clients with the perfect legal resources
- Provide exceptional clerical and administrative support that keeps our legal heroes focused on winning cases
- Maintain organized case files and databases that tell the story of justice served
- Support outreach events and legal clinics that bring services directly to those who need them most
- Collaborate with diverse teams who share your passion for social justice
- Maintain professional relationships with courts, agencies, and community partners
Benefits
- Comprehensive benefits that support both your career and personal well-being
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
