Client Services Clerk - University of New Mexico Hospital (Onsite)
Transworld Systems Inc.•Albuquerque, NM
•Onsite
About The Position
Transworld Systems, Inc. is seeking ambitious, self-motivated, and driven individuals with healthcare administration experience to join their team as an onsite Client Services Representative at the University of New Mexico. This role offers a rewarding career in the client services arena within a thriving team environment. TSI has been an industry leader for over 40 years, providing business process outsourcing services including accounts receivable management, customer relationship management, and back-office services.
Requirements
- High School Diploma or General Educational Development (GED) certificate or equivalent relevant work experience desired.
- Experience with Insurance, Patient, Medicaid, Medicare Billing.
- Proficient personal computer skills, including Microsoft Office.
- Excellent interpersonal, written, and oral communication skills.
- Must have a professional and mature manner, and a "can-do" attitude.
- Ability to maintain the highest level of confidentiality.
- Ability to work in a team-fostered environment.
- Ability to work in a multi-tasked environment.
- Ability to prioritize and organize work.
- Ability to adapt to a flexible schedule.
Responsibilities
- Research data regarding account and billing information to validate and confirm debts owed.
- Handle and respond to daily client/firm requests, inquiries, and problems via telephone, email, fax, and mail.
- Demonstrate ability and willingness to learn new computer platforms/systems.
- Ensure knowledge, understanding, and compliance with all applicable Federal, State, and Local laws and regulations relating to job duties.
- Ensure knowledge, understanding, and compliance with TSI policies and procedures.
- Follow up in a timely manner to ensure customer satisfaction.
- Provide feedback to management concerning possible problems or areas of improvement.
- Make recommendations to implement improved processes.
- Perform other duties as assigned by management.
Benefits
- Paid training
- Team-oriented work environment
- Growth opportunity
- Medical
- Dental
- Vision
- 401k retirement plan with employer matching
- Paid time off
- Paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
