Client Services Associate

SPS-North America•Seattle, WA

12d•Onsite

About The Position

As a Client Services Associate, you aren’t just "handling mail"—you are the engine that keeps our workplace humming. You are a hospitality pro, a logistics wizard, and the face of our professional standards. Your goal is simple: ensure every employee and guest experiences 5-star service the moment they step into our space. From managing high-stakes logistics to ensuring our tech and pantry are "VIP-ready," you turn routine office tasks into a seamless, premium experience.

Requirements

High School Diploma or equivalent.
1+ years of prior work experience.
Comfortable standing/walking for much of the day.
Able to lift or move up to 40 lbs (or use a cart for up to 60 lbs).
Sharp verbal and written communication skills.
Comfortable with MS Office and can quickly learn new package-tracking and shipping software.

Nice To Haves

Hospitality, Retail, or Office Services experience is a major plus!

Responsibilities

Master the lifecycle of mail and packages, from secure intake using chain-of-custody software to high-priority outbound shipping.
Maintain the "show-ready" status of our Business Service Center, kitchens, and conference rooms.
Keep our fleet of multi-function devices (MFDs) and copy/print equipment running flawlessly.
Step into the spotlight as a backup for reception and concierge services, greeting guests with warmth and professional composure.
Assist with office moves, light maintenance, and inventory management, proactively finding ways to improve workflow during downtime.