Client Services Associate
Sage Counseling•Tucson, AZ
•Hybrid
About The Position
SAGE Counseling's Client Services Associates (CSA) are primarily responsible for being the first point of contact for SAGE clients and referral sources. CSAs aid with appointment scheduling and a variety of administrative, coordination, and logistical services in support of triaging incoming referrals and general inquiries to SAGE.
Requirements
- Bilingual (Spanish/English) required
- Minimum High School Diploma or GED required
- Eligible to successfully complete background check to obtain a Fingerprint Clearance Card
- Proficiency in navigating an Electronic Health Record, and Microsoft Office Suite products (Word, Excel, and Outlook)
- Strong sense of discretion and professionalism
- Strong organizational and time management skills
Nice To Haves
- Prior experience with scheduling or working in a call center environment preferred
- Prior experience in behavioral health field strongly preferred
Responsibilities
- Appointment scheduling
- Processing treatment referrals
- Data entry into the electronic health record
- Maintaining client files
- Completing outgoing calls for services
Benefits
- Company-paid health/medical insurance
- Top-level compensation packages
- Bilingual pay differential
- Annual merit-based compensation increases
- Career advancement opportunities
- 401k company match
- Holiday, PTO, and employer-paid life insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
