Human Resource Associate

Consolidated Employer Services • Columbus, OH

4d • Onsite

About The Position

Consolidated Employer Services (CES) is a fast-growing Administrative Services Organization (ASO) that helps businesses simplify HR, payroll, benefits administration, recruiting, and compliance. Our team is dedicated to delivering exceptional client service while building lasting relationships with our clients. We're looking for an organized, motivated, and customer-focused Client Services Associate who wants to build a career in Human Resources. This is an excellent opportunity for someone eager to become a well-rounded HR professional by gaining hands-on experience across multiple areas of the business. The Client Services Associate will support both our internal team and client companies with a variety of HR-related responsibilities. This is a developmental role designed to provide exposure to all aspects of HR operations, including employee onboarding, payroll support, benefits administration, client service, and general HR functions. The ideal candidate enjoys learning new skills, thrives in a fast-paced environment, and is passionate about helping clients.

Requirements

• Bachelor's degree preferred, or equivalent work experience
• 1-3 years of administrative, HR, payroll, customer service, or office experience preferred
• Strong organizational and time management skills
• Excellent written and verbal communication
• High attention to detail and accuracy
• Ability to prioritize multiple tasks in a fast-paced environment
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Positive attitude with a willingness to learn
• Ability to maintain confidentiality and professionalism

Responsibilities

• Assist with administrative tasks across HR, Payroll, Benefits, Implementation, and Tax departments based on business needs
• Manage and assign incoming client support requests/cases to the appropriate team members
• Assist with client employee onboarding and new hire documentation
• Support payroll processing by answering basic client questions and resolving payroll-related issues
• Provide administrative support for employee benefits enrollment and benefit changes
• Maintain accurate employee records and HR documentation
• Assist with employment verifications and other HR administrative tasks
• Cross train in multiple departments to provide backup coverage during vacations, peak processing periods, and staffing shortages
• Respond to client inquiries professionally and in a timely manner
• Collaborate with team members to improve internal processes and client experience
• Perform additional administrative duties as assigned

Benefits

• Health, dental, and vision benefits
• Paid time off and holidays
• Opportunities for professional growth and advancement
• Hands-on training across multiple HR disciplines
• A collaborative, team-oriented culture where you'll gain experience in every aspect of Human Resources

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree