Client Services Associate - Flex Support
About The Position
SAGE Counseling is seeking a Full-Time Client Services Associate - Flex Support. This is a FLEX SUPPORT position with consistent hours and the opportunity to work across multiple offices. The role involves providing Front Office coverage and support, including client form and documentation assistance, handling inbound and outbound calls, appointment scheduling, processing treatment referrals, and data entry into the electronic health record. The ideal candidate is a quick learner, detail-oriented, capable of managing high-volume calls in a fast-paced environment, and can remain calm under pressure while providing professional client support.
Requirements
- Minimum High School Diploma or GED required.
- Eligible to successfully pass a background check and obtain a Fingerprint Clearance Card.
- Proficiency in navigating an Electronic Health Record, and Microsoft Office Suite products (Word, Excel, Teams and Outlook)
- Strong sense of discretion and professionalism.
- Strong organizational and time management skills.
Nice To Haves
- Bilingual (Spanish/English) preferred. Differential pay offered!
- Prior experience with scheduling or working in a call center environment preferred.
- Prior experience in the field of behavioral health is strongly preferred.
Responsibilities
- Front Office Client Support
- Client Form and Documentation Support
- Inbound and outbound calls
- Appointment scheduling
- Processing treatment referrals
- Data entry into the electronic health record
Benefits
- $500 SIGN-ON BONUS Paid half at 90-days; half at 6-months
- Mileage reimbursement
- Top-level compensation packages – including company-paid medical insurance!
- Bilingual pay differential
- Annual merit-based compensation increases
- Employee recognition opportunities
- Career advancement opportunities
- Competitive health and disability benefits
- 401k Company match
- Holiday, PTO, and employer-paid life insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
