Client Services Associate, Executive Benefits Account Management

NFP Corp•New York, NY

1d•$52,000 - $65,000•Hybrid

About The Position

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. Covala Group is a proven enroller and administrator of executive individual disability insurance benefits for large corporate clients. Since 1993 we have connected employees of our clients to over $4.5 billion in income protection. We serve corporate clients, which typically have over 1,000 employees. Our corporate clients include Fortune 500 companies and AmLaw Top 100 law firms. We have over 25,000 executives insured through our programs. Our name, Covala, was inspired by the covalent bond, the strongest type of chemical bond there is. Covala embodies our dedication to forming powerful bonds with our clients and plan participants — connecting them to the benefits they need and the service they deserve. The Account Manager position is an integral part of a eight-person team. The role is central within the organization and is responsible for maintaining relationships with corporate clients and overseeing internal operations among different functional groups. The individual in this position will participate in company-wide projects that involve working with different teams. This is an excellent opportunity to contribute to a growing business and gain valuable experience.

Requirements

Attention to detail
A high level of accountability and ownership of work
Ability to work on a fast-paced team with specific deadlines
Resourcefulness and ability to consult others to get a job done
Strong ability to prioritize tasks and manage time
Strong Microsoft Office skills
To support hybrid or remote work, candidates must have access to a reliable, confidential, and interruption-free workspace, along with a stable high-speed internet connection

Responsibilities

Interact daily with Benefit / Human Resource contacts at large corporate clients and top law firms providing administration and client service support for their individual disability insurance benefits.
Coordinate annual enrollment and communication campaigns to executives of our corporate clients.
Analyze census data from our corporate clients and determine eligible executive populations for enrollment campaigns.
Handle inquiries from eligible executives about the disability insurance being offered through our enrollments.
Team with our IT Group to develop reports for our corporate clients.