Client Services Analyst

Virtu Financial•New York, NY

8h•$85,000 - $105,000

About The Position

Our Analytics team is a global leader in data, analytics and advisory where we deliver actionable insights to our clients to help inform execution decisions, support trading strategies, and provide reliable measurement and analysis of trading outcomes. The client support role involves daily client communication; whether that is helping clients get the most out of our suite of analytics products, answering their questions, or working on client-specific consulting projects. The ideal candidate enjoys proactively engaging with clients to understand their needs, someone who can think on his or her feet, learn a new subject matter quickly, work in a team-oriented environment, and has a passion for financial markets.

Requirements

1-3 years of professional experience, ideally working in a financial institution. Talented graduates will also be considered.
Excellent academic background. Business, Economics or Data Analytics degrees preferred.
Very strong written and verbal communication skills and can easily build new interpersonal relationships.
Analytically minded, data-driven thinker.
Highly self-motivated and self-disciplined individual who is detail and results-oriented.
A team player who collaborates well and excels at collective team goals.

Nice To Haves

Some experience in programming is a plus but not a requirement.

Responsibilities

Supporting internal and external clients in their use of Virtu's Analytics product suite
Analyze trade data for insights and actionable recommendations to our clients
Create and deliver client presentations on transaction costs and bespoke research projects
Contribute to new sales, product initiatives, and thought leadership content
Leveraging data, technology and automation to drive operational improvement both internally and for our clients.