Client Services Analyst III

Western Alliance Bank • Boston, MA

5d • Onsite

About The Position

As a Trust Associate III you'll be responsible for working on client relationships and ensuring excellent client service and delivery to the client base. You'll be assigned a book of clients that are managing Collateral Loan Obligations (CLOs) and Leverage Finance Facilities. You'll also be working on day-to-day operations and reporting delivery to those clients. You'll need minimal supervision for all the day-to-day activities being executed and you'll manage deals independently.

Requirements

• 5+ years of related experience or similar field.
• High school diploma required
• Intermediate to advanced knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services.
• Intermediate to advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
• Intermediate speaking and writing communication skills.

Nice To Haves

• Bachelor's degree in related field preferred.
• Intermediate to advanced TranStar experience preferred.

Responsibilities

• Responsible for creating technical report specifications from indenture language.
• Set up payment calculations in a variety of in-house systems.
• Receive, map, and reconcile periodic collateral data.
• Compile monthly, quarterly and annual payment and tax reports.
• Coordinate with operations teams to ensure correct payments are received and made.
• Perform quality control review of reports, meeting timeliness and accuracy standards.
• Perform portfolio compliance tests on a selection of structured fixed income deals (trade testing).
• Perform quality control review of reports, meeting timeliness and accuracy standards.
• Frequent interaction with asset managers, investors, auditors, and rating agencies.
• Responsible for ensuring excellent service delivery to a book of Loan Clients in the Corporate Trust business.
• Participate in new client proposals.
• Lead business-related projects.
• Make tax elections, file for EIN’s, and track residual holder transfers.
• Read and interpret trust indentures with regard to reporting requirements.

Benefits

• competitive salaries
• an ownership stake in the company
• medical and dental insurance
• time off
• a great 401k matching program
• tuition assistance program
• an employee volunteer program
• a wellness program
• opportunity to bolster business knowledge
• learning the ins and outs of how successful companies operate and manage their finances
• invaluable hands-on experience to help grow your career

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED