Client Service Tech Group Lead

Quest Diagnostics•San Juan Capistrano, CA

3d•$29 - $34•Onsite

About The Position

Provide leadership to the department by being a functional resource and assisting supervisor with daily operations such as schedule coordination and providing input for performance reviews and disciplinary actions. Assist other representatives to resolve complex issues for customers and technical departments.

Requirements

Leadership skills
Functional expertise
Ability to assist with schedule coordination
Ability to provide input for performance reviews and disciplinary actions
Ability to assist with resolving complex customer and technical issues

Nice To Haves

Veterans encouraged to apply

Responsibilities

Provide leadership to the department as a functional resource.
Assist supervisor with daily operations, including schedule coordination.
Provide input for performance reviews and disciplinary actions.
Assist other representatives in resolving complex issues for customers and technical departments.

Benefits

Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program Blueprint for Wellness®
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 "MyDay" off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities