About The Position

CityVet Leander is a brand-new veterinary clinic opening in November 2026, and we’re looking for a Client Service Specialist to join our team from the very beginning. This is an exciting opportunity to help build a positive team culture, establish great workflows, and create an exceptional client experience as we grow together.

Requirements

  • Computer proficiency
  • High school diploma or GED
  • At least 18 years of age at the time of hire

Responsibilities

  • Manage appointment check-ins, book new appointments and partner with the team on proper discharge information for: grooming, clinic, walk-ins, technician appointments, boarding and retail appointments.
  • Understand, communicate, and properly prioritize scheduled appointments, client education and lobby triage by vaccine, wellness, parasite and retail needs to ensure an efficient and productive schedule and daily workflow.
  • Greet and welcome all clients entering the clinic by opening the door, checking patients in for their appointment, notifying the clients of any appointment delays, care for clients during their wait and alerting the staff of the client’s arrival.

Benefits

  • Health insurance
  • Life insurance
  • Disability insurance
  • Paid time off
  • 401k program
  • Vision insurance
  • Dental insurance
  • HSA options
  • Generous Pet-care Discounts
  • Uniform Allowance
  • Growth Opportunities
  • 401(k) retirement savings plan with a 4% employer match
  • Health Savings Account option
  • Floating holidays
  • Flexible schedules
  • Paid parental leave
  • Personal Pet-Care Program
  • Employee Discount Program
  • Free telemedicine for all full-time team members and their families
  • Comprehensive in-the-moment mental health benefits through our robust Employee Assistance Program
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