Work From Home Client Service Specialist

AIL•San Antonio, TX

9d•Remote

About The Position

AO Globe Life is hiring Remote Benefits Representatives to help veterans, labor union members, credit union members, associations, and their families understand and enroll in life, accident, and supplemental health insurance benefits. Whether you're beginning your career or looking for a fresh start, we provide the training, mentorship, licensing guidance, and ongoing support you need to succeed. This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position. Candidates selected to move forward should be prepared to be at least 18 years of age and legally eligible to work in the United States, provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace, complete required training and participate in virtual meetings, obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities, and complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense. No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided. This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

Requirements

No Experience Required
Eligible to obtain any required state insurance license.
Strong communicators with excellent interpersonal skills.
Customer-focused and passionate about helping others.
Self-motivated, dependable, and organized.
Goal-oriented with strong problem-solving abilities.
Comfortable working independently in a remote environment.
Proficient with computers, Zoom, and virtual communication tools.
Be at least 18 years of age and legally eligible to work in the United States
Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
Complete required training and participate in virtual meetings
Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

Nice To Haves

Experience in customer service, retail, hospitality, healthcare, banking, education, military, administration, call centers, client services, or sales is welcomed—but not required.

Responsibilities

Meet virtually with members using Zoom and phone appointments.
Connect with qualified members who have requested information.
Explain life, accident, and supplemental health insurance benefit options.
Assess client needs and recommend personalized coverage solutions.
Guide members through the enrollment process.
Conduct policy reviews and assist with beneficiary updates.
Provide exceptional customer service and ongoing policy support.
Maintain accurate documentation while following company and state compliance guidelines.
Participate in weekly coaching, training, mentorship, and leadership development.