Client Service Specialist

Pullsure • Spokane, WA

1d

About The Position

Insurance has a reputation for being boring. We're here to change that. We help families protect their cars, homes, and the stuff that matters most. We need someone who makes every client feel taken care of, whether it's a quick ID card request or a stressful claim.

Requirements

• Genuinely like people, in person and on the phone
• Are good with computers
• Notice the little details other people miss
• Can juggle a busy day without dropping the ball
• Would rather ask "how do I fix this?" than "whose fault is it?"
• Aren't afraid to mess up, learn, and level up
• Bring good energy to the team

Nice To Haves

• Licensed
• A Property & Casualty is preferred. If you don't have one yet, you can get licensed after you join.

Responsibilities

• Be the go-to person for clients' auto, home, renters, umbrella, and RV policies
• Own renewals: review coverage, shop carriers, and find clients a better fit
• Add drivers, swap vehicles, send ID cards, and update lender info, fast
• Answer the "wait, am I covered for this?" questions in plain English
• Support clients through claims, when they need a real human the most
• Spot coverage gaps before they become problems
• Keep everything organized, so nothing slips through the cracks

Benefits

• Premera Gold health plan, 75% of employee coverage paid
• Paid vacation and sick leave
• 3% 401K match (after the vesting period)
• A team that actually means it when they say work-life balance
• We show up for local nonprofits with our time and money

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed