Client Service Representative

Pegasus Recovery Solutions • Dallas, TX

13h • Onsite

About The Position

Customer Service Representatives duties and responsibilities generally include but are not limited to answering phone calls and emails, responding to client questions and complaints, updating daily reporting, accepting new accounts, and requesting applicable fees.

Requirements

• Computer systems knowledge
• Typing skills
• Public relations knowledge
• Basic office clerical duties knowledge
• Ability to prioritize
• Good communication and interpersonal skills
• Ability to maintain composure in all situations
• Professional demeanor
• Able to adjust to change
• Ability to problem solve and work independently
• Ability to work under stressful conditions
• Ability to remain focused
• Attention to detail
• Utilize critical thinking
• Reason and use logical problem-solving skills
• Perform duties that require some latitude for independent judgment and initiative in handling situations out of the ordinary

Responsibilities

• Answering phone calls and emails
• Responding to client questions and complaints
• Updating daily reporting
• Accepting new accounts
• Requesting applicable fees

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees