Client Service Representative (CSR)
About The Position
Experience a culture that values CSRs for the vital role they play. At Interim HealthCare®, you’ll be part of an organization that cares for its employees as much as the clients and patients they serve. Since 1966, Interim HealthCare has been an employer of choice to CSRs seeking a fulfilling career where management supports them for the meaningful work they do. Our leadership team is comprised of more than 65 percent nurses and medical professionals, so we understand what it takes to deliver exceptional care and stand ready to support you. If that’s the kind of company you thrive in, you are made for this!
Requirements
- Excellent oral and written communication skills with clinical and non-clinical staff
- Strong organizational skills, attention to detail and computer software proficiency
Responsibilities
- Assist our Client Service Supervisor in ensuring compliance with quality and operational standards
- Schedule staff and improve the process of client/patient scheduling for home care services
- Document job orders, receive referrals and assist with staffing orders
- Make home visits with patients to ensure updated care plans and client satisfaction.
- Verify client insurance and assist with office functions such as marketing, payroll and collections
Benefits
- Make a positive impact in the lives of others through the work you do
- Family-oriented culture that promotes work-life balance
- Online training, growth and ability to earn CEUs
- Tuition discounts through Rasmussen University
- PTO, Holiday Pay, Medical/Dental/Vision & 401(k) Benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
