Client Service Representative (Cape Regional)
About The Position
Responsible for daily management of orders for all client support services to include the reconciliation of the daily client collection list. Coordinates with phlebotomist proper and complete forms necessary for off-campus/client activities. Communicates with and assists with all physician/ patient/client needs. Processes requisitions and scripts, order entry/specimen submission, courier services, technical inquires, and the dispatching of phlebotomists both on and off campus. General duties to include confidential patient information, report filing, logging, faxing, telephones and light typing.
Requirements
- Previous computer experience preferred
- Good communication and customer services skills
- Experience with LOS client support services, Epic, Sunquest, LIS and COPIA System user activity
- Pleasant and professional attitude, including well developed interpersonal skills
- Ability to make progress on multiple assignments under time constraints
- High school graduate or GED
Responsibilities
- Daily management of orders for all client support services
- Reconciliation of the daily client collection list
- Coordinate with phlebotomists for proper and complete forms for off-campus/client activities
- Communicate with and assist with physician/patient/client needs
- Process requisitions and scripts
- Order entry/specimen submission
- Manage courier services
- Handle technical inquiries
- Dispatch phlebotomists both on and off campus
- Handle confidential patient information
- Report filing, logging, faxing, telephones and light typing
Benefits
- health
- dental
- vision
- life
- disability
- retirement
- on-site Early Education Center (employee discount)
- attractive working conditions
- professional development
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
