Client Service Representative

Ethos Veterinary HealthByron Township, MI
Onsite

About The Position

Animal Emergency & Specialty Hospital in Byron Center, MI is a growing 24-hour Emergency & Specialty hospital offering a fast-paced work and rewarding environment. Our seasoned Emergency Veterinarians, Technicians, and Assistants pride themselves on providing high-quality medical care to our patients around the clock. Our new, state-of-the-art, Emergency & Specialty hospital provides 10,000 square feet to allow for 24-hour Emergency & Critical Care to our community. The hospital is located close to Tanger Outlet Mall. Byron Center is also home to unique independent stores, many comfort-food restaurants and abundant recreation opportunities. Byron Center is easily accessible from two major expressways and is just 15 minutes from downtown Grand Rapids. Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence.

Requirements

  • Previous Client Service experience preferred

Responsibilities

  • Ability to triage patients, assess and respond accordingly
  • Ability to critically think and maintain a calm demeanor in stressful situations
  • Passion for providing exceptional client care and being a patient advocate
  • Outstanding organization and communication skills
  • Dependable, Knowledgeable, Experienced, Detail Oriented
  • Kind, hardworking, humble TEAM player
  • Able to work the posted schedule.

Benefits

  • Medical/Dental/Vision Insurance
  • Short Term/Long Term disability
  • Uniform Allowance
  • Life Insurance
  • Shift Differential for overnight hours
  • Employee discount
  • Paid time off
  • 401(k)
  • medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.
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