Veterinary Receptionist - Oregon City, OR

Vetcor • Oregon City, OR

1d • Onsite

About The Position

Pioneer Animal Hospital is hiring a Client Service Representative! This is a full-time position with a salary of $19.00–$24.00 per hour, based on experience. The schedule is Monday through Friday, 4 days per week, with no nights or holidays. Pioneer Animal Hospital, an AAHA-accredited practice serving Oregon City since 1979, offers a wide variety of cases including dentistry, surgery, urgent care, reproduction, and preventative medicine. They are looking for an experienced Client Service Representative who enjoys helping people, loves animals, and thrives in a fast-paced environment. The ideal candidate enjoys building relationships with clients, supporting a collaborative veterinary team, and being the friendly face that helps make every visit a positive experience.

Requirements

• Minimum of 2 years of recent veterinary receptionist experience
• Strong problem-solving skills and the ability to handle client concerns with empathy
• Familiarity with veterinary terminology and standard hospital workflows
• Experience with practice management software
• Ability to maintain a clean, professional front desk and lobby environment
• Positive attitude and ability to contribute to a supportive, upbeat team culture
• Warm, confident communication style and passion for helping clients and pets
• Strong attention to detail and ability to multitask in a fast-paced environment

Nice To Haves

• Cornerstone experience is a plus

Responsibilities

• Greet clients and patients with warmth and professionalism
• Answer phones, route calls appropriately, and respond to voicemails promptly
• Schedule appointments and manage a multi-doctor calendar efficiently
• Check patients in and out while ensuring accurate client and patient information
• Collect payments, process invoices, and review estimates with clients
• Communicate hospital policies, pricing, and service information clearly
• Coordinate with technicians and doctors to support smooth patient flow
• Maintain a welcoming, organized, and professional front desk environment
• Deliver exceptional client service while supporting daily hospital operations

Benefits

• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program
• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program
• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance
• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed