Foreclosure - Status - Client Service Representative

Hutchens Law Firm•Fayetteville, NC

6d•Onsite

About The Position

As a Client Service Representative on our Status team in our Foreclosure department, you will provide support to our attorneys as they represent mortgage servicers in civil action related to recovering their collateral. We opened our doors in 1980 in both North Carolina and South Carolina. Ethics, Integrity and hard work make up our company values and who we are today. We hire the best people and provide them with great benefits to improve their work life balance including a competitive salary, Medical, Dental, Vision, Disability, Life, FSA, HSA, and 401K. We also offer vacation and PTO so that you do not miss out on your family life.

Requirements

2-4 years of experience in mortgage foreclosure processing and billing
Proficient in MS Office
Experience with LoanSphere (LPS), Simplifile, & OnBase
High degree of accuracy and attention to detail
Ability to meet strict deadlines

Nice To Haves

5-7 years of experience in mortgage foreclosure processing and billing
Knowledge of foreclosure process from beginning to end.

Responsibilities

Input data, update websites, and perform status inquiries
Maintain information related to specific team documents
Draft correspondence with clients and other agencies involved in foreclosure process
Answer phone calls from prospective purchasers and or borrowers or lenders
Monitor lender requests, calculating figures, and meeting all deadlines related to these requests
Ensure files are complete with all legal documents
Work as liaison between the mortgage company and the homeowners
Address and properly handle any issues that may arise with a file when brought to the attention of the Firm
Any employee of the foreclosure department may be cross-trained and expected to fulfill responsibilities of any team at any time based on business need.