Client Service Representative
Rose Pest Solutions•Broadview Heights, OH
•Onsite
About The Position
As a Client Service Representative, you’ll be the friendly face and trusted voice that keeps our Service Center running smoothly. You’ll play a key role in connecting clients, sales, and service teams — ensuring every client gets top-notch care.
Requirements
- 18+ years of age, high school diploma (or equivalent).
- Ability to work flexible hours, including early mornings, evenings, or weekends as needed.
- Basic office and computer skills.
- Physical ability to sit, stand, crouch, and lift up to 20 lbs.
Nice To Haves
- Excellent communication skills and love helping others.
- Organized and detail-oriented, even under pressure.
- Comfortable with computers and can pick up new software quickly.
- Work well independently but also enjoy being part of a collaborative team.
Responsibilities
- Coordinating service requests and scheduling appointments.
- Supporting service and sales teams with paperwork, schedules, and client communications.
- Helping clients understand and choose residential services that fit their needs.
- Following up with clients and assisting with account collections.
- Keeping everything organized so the whole team can succeed.
Benefits
- Medical, dental, vision, Rx insurance
- Holidays, vacation, and sick leave
- 401(k) with company match
- Life insurance, disability, family & military leave
- Ongoing training and career advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
