Client Service Representative

Ethos Veterinary Health • Grand Rapids, MI

2d • Onsite

About The Position

Animal Emergency & Specialty Hospital of Grand Rapids, MI is a growing 24-hour Emergency & Specialty hospital offering a fast-paced work and rewarding environment. Our seasoned Emergency Veterinarians, Technicians, and Assistants pride themselves on providing high-quality medical care to our patients around the clock. Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence.

Requirements

• Previous Veterinary Reception experience preferred
• Able to work the posted schedule. This opening is currently for a day position (2p-2a) 3 days per week.

Nice To Haves

• Previous Veterinary Reception experience preferred
• We work hard to support a learning environment where everyone is encouraged to ask questions and learn from co-workers and doctors
• Variety of cases – ensuring no two days are the same
• We utilize state-of-the-art technological equipment and provide the latest and most optimal animal healthcare treatment services
• We foster an environment where our technicians are utilized to their fullest ability and encouraged to continue their professional development
• We provide mentorship & career growth opportunities
• Schedule Rotation – will discuss more during an interview

Responsibilities

• Ability to triage patients, assess and respond accordingly
• Ability to critically think and maintain a calm demeanor in stressful situations
• Passion for providing exceptional client care and being a patient advocate
• Outstanding organization and communication skills
• Dependable, Knowledgeable, Experienced, Detail Oriented
• Kind, hardworking, humble TEAM player
• Able to work the posted schedule. This opening is currently for a day position (2p-2a) 3 days per week.

Benefits

• Medical/Dental/Vision Insurance
• Short Term/Long Term disability
• Uniform Allowance
• Life Insurance
• Shift Differential for overnight hours
• Employee discount
• Paid time off
• 401(k)
• Shift differentials; $3/hr overnight stipend
• medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed