Client Service Representative I
About The Position
This is a temporary role until the end of the year, fully remote. The Client Service Representative I will answer and resolve telephone inquiries and requests initiated by customers or prospective customers in a prompt, accurate, and courteous manner. The training schedule is 3-4 weeks, Monday - Friday from 8:00 AM to 4:30 PM Central. After training, you will be assigned a work schedule, Monday-Friday between 7:00 AM and 7:00 PM Central with rotating weekends, but mostly 9:00 AM and 10:30 AM start times. Work from home requirements include home internet hard-wired to the modem with a minimum of 100mbps download and 20mbps upload speed.
Requirements
- Home internet hard wired to modem with minimum 100mbps download and 20mbps upload speed.
Responsibilities
- Answers and resolves telephone inquiries/requests initiated by customers or prospective customers in a prompt, accurate and courteous manner.
Benefits
- Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
- Best-in-class well-being programs
- Annual, no-cost health assessment program Blueprint for Wellness®
- healthyMINDS mental health program
- Vacation and Health/Flex Time
- 6 Holidays plus 1 "MyDay" off
- FinFit financial coaching and services
- 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
- Employee stock purchase plan
- Life and disability insurance, plus buy-up option
- Flexible Spending Accounts
- Annual incentive plans
- Matching gifts program
- Education assistance through MyQuest for Education
- Career advancement opportunities
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
