Client Service Manager Trainee - Achieve July 2026

Gallagher • Hanover Township, NJ

13h • Hybrid

About The Position

The Achieve Program is an 18-month structured learning and development program designed to equip upcoming and recent college graduates, as well as career changers, with the skills and knowledge needed to excel in the insurance brokering and risk management industry. The program aims to fast-track participants from a Client Service Associate to a Client Service Manager role. All training hours are paid, and the role is full-time with a hybrid work schedule. Participants will work cross-functionally, support workflow processes, handle new business applications, contribute to marketing efforts, and resolve routine issues. The program also includes web-based and in-person seminars to expand industry knowledge and work towards obtaining a Property & Casualty license and Commercial Lines Coverage Specialist designation. As participants grow, they will assist clients in navigating challenges, finding coverage solutions, and supporting them during unexpected losses.

Requirements

• High School Diploma/GED
• Proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint) to build, refine, and transmit documents seamlessly
• Strong technological proficiency enabling you to use various software for efficient task completion
• Exceptional written and verbal communication skills to effectively engage with clients and colleagues
• Flexibility to travel to our home office in Rolling Meadows, IL once during the program. Rest assured, all travel expenses will be covered by Gallagher
• Successful completion of the Property & Casualty license exam within 90 days of your start date for continued employment in this role

Nice To Haves

• Associate’s or Bachelor's degree
• Previous internship or work experience
• Knowledge of or curiosity about the insurance brokering and risk management industry

Responsibilities

• Work cross-functionally to provide exceptional service to various internal and external clients
• Support workflow processes by creating documents, certificates, and reports using innovative systems and resources
• Contribute to our growth by handling new business applications and fostering strong client relationships through routine calls and correspondence
• Play a crucial role in marketing efforts by compiling information for high-quality and accurate Request for Proposal responses
• Proactively research and resolve routine issues, and raise matters to appropriate parties as needed
• Participate in web-based and in-person seminars to expand industry knowledge
• Work towards attaining your Property & Casualty license and Commercial Lines Coverage Specialist designation
• Assist clients in navigating challenges and finding coverage solutions that align with their budgets
• Support clients during unexpected losses, ensuring their businesses continue to thrive

Benefits

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave
• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED