Client Service Leader

CDM Smith • Dallas, TX

20h • Hybrid

About The Position

As a member of this team, you would contribute to CDM Smith's mission-critical projects by leading and creating client engagement strategies and pursuit plans for municipal clients in the Dallas/Fort Worth and West Texas markets. You will be responsible for developing new business, creating and maintaining high-value relationships with clients, and leading the strategy for client selection, client management, and pursuits in the DFW market. This role involves developing strategies for finding new streams of revenue and promoting technical innovations with clients, working effectively with Project Managers, Key Technical Specialists, and other members of the CDM Smith design team regarding successful project delivery, and being active in professional societies, industry organizations, and appropriate political circles in the Dallas/Ft. Worth area.

Requirements

• Bachelor's degree
• 12 years of related experience
• Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands.
• Equivalent additional directly related experience will be considered in lieu of a degree.

Nice To Haves

• Business development experience at the local and regional scales in the TX public water and wastewater sector markets
• Well-refined written, verbal, and interpersonal skills
• Strategic thinking, time management and planning skills
• Strong business acumen with a well-rounded perspective on transformative growth
• Ability to work flexible hours and attend events outside of the normal workday

Responsibilities

• Leading and creating client engagement strategies and pursuit plan for municipal clients in the Dallas/Fort Worth and West Texas markets
• Developing new business, creating and maintaining high value relationships with clients
• Leading the strategy for client selection, client management, and pursuits in the DFW market
• Developing strategies for finding new streams of revenue and promoting technical innovations with clients
• Working effectively with Project Managers, Key Technical Specialists and other members of the CDM Smith design team regarding success project delivery
• Being active in professional societies, industry organizations, and appropriate political circles in the Dallas/Ft. Worth area

Benefits

• Career opportunities that span a variety of disciplines and geographic locations
• Challenging and progressive work environment
• Support for learning and growth

What This Job Offers

• Job Type: Full-time
• Career Level: Senior