Client Service Intern

Shaker Recruitment Marketing•Oak Park, IL

10h•Onsite

About The Position

Shaker Recruitment Marketing is now accepting applications for our 2026 Summer Internship Program. Our internship program provides hands-on learning, mentorship, and networking opportunities that will help you build a strong foundation for your future career. We are seeking a highly organized Client Services Intern to join our team for 10 weeks in our Oak Park office. The intern will gain hands-on experience in various areas, including: Client Service & Communication Support daily client service tasks, including listening to client needs, preparing updates, and tracking action items. Coordinate meetings, take notes, and help synthesize client feedback for internal teams. Communicate professionally with clients via email, phone, and collaborative platforms. Assist in building strong client relationships by anticipating needs and following through on deliverables. Cross-Functional Collaboration Work with creative teams to help ensure deliverables (e.g., social banners, content pieces, branding assets) align with client goals. Partner with digital and programmatic teams to learn how campaign planning, execution, and optimization tie back to client priorities. Support analytics team members with data collection, performance reporting, and insights that impact optimization and recommendations. Engage with internal departments (programmatic, digital media, creative, analytics, etc) to understand how work is scoped, produced, and delivered. Project & Campaign Support Assist in preparing proposals, materials, and presentations for client meetings. Support project tracking by updating logs, monitoring timelines, and following up with internal teams to keep work on schedule. Help prepare campaign summaries or performance reports, offering context around what the data shows and why it matters. Participate in brainstorming sessions and contribute ideas for enhancing client outcomes. Learning & Development Attend team meetings and internal training to broaden understanding of recruitment marketing disciplines. Seek feedback, ask questions, and take initiative to learn agency processes and tools. Embrace a growth mindset by applying new knowledge to support client solutions.

Requirements

Availability to work 32 hours+/week in our Oak Park office.
Currently enrolled in a college or university program pursuing a bachelor’s degree with a graduation year of 2027 or 2028.
Strong communication, organization and time management skills.
Proficiency In Microsoft Office and other common software applications.
Ability to work independently and as part of a team in a fast-paced environment.
Proactive in asking questions.
Eagerness to learn, grow and develop; open to taking on new challenges and embracing new ways of thinking.

Responsibilities

Support daily client service tasks, including listening to client needs, preparing updates, and tracking action items.
Coordinate meetings, take notes, and help synthesize client feedback for internal teams.
Communicate professionally with clients via email, phone, and collaborative platforms.
Assist in building strong client relationships by anticipating needs and following through on deliverables.
Work with creative teams to help ensure deliverables (e.g., social banners, content pieces, branding assets) align with client goals.
Partner with digital and programmatic teams to learn how campaign planning, execution, and optimization tie back to client priorities.
Support analytics team members with data collection, performance reporting, and insights that impact optimization and recommendations.
Engage with internal departments (programmatic, digital media, creative, analytics, etc) to understand how work is scoped, produced, and delivered.
Assist in preparing proposals, materials, and presentations for client meetings.
Support project tracking by updating logs, monitoring timelines, and following up with internal teams to keep work on schedule.
Help prepare campaign summaries or performance reports, offering context around what the data shows and why it matters.
Participate in brainstorming sessions and contribute ideas for enhancing client outcomes.
Attend team meetings and internal training to broaden understanding of recruitment marketing disciplines.
Seek feedback, ask questions, and take initiative to learn agency processes and tools.
Embrace a growth mindset by applying new knowledge to support client solutions.