Client Service Coordinator
WalkerHealthcare•Bloomfield Hills, MI
•Hybrid
About The Position
Walker Healthforce, a certified WMBE, is seeking a Client Service Coordinator to support our client partnerships and ensure seamless execution of our service delivery across a nationwide network of hospitals, health systems, and Fortune 100 organizations. As a Client Service Coordinator, you will serve as a key operational partner to our Account and Recruiting teams, ensuring a high level of responsiveness, accuracy, and client satisfaction across all engagements. This role is in-office 2 days per week.
Requirements
- Exceptional organizational skills with strong attention to detail
- Ability to manage multiple priorities and meet deadlines
- Excellent written and verbal communication skills
- Strong problem-solving and critical thinking abilities
- Ability to research, gather, and organize information effectively
- Collaborative mindset with the ability to work cross-functionally
- Proficiency in MS Office and web-based systems (CRM/ATS platforms such as Bullhorn)
- Commitment to accuracy, responsiveness, and client service excellence
Nice To Haves
- Staffing & Recruiting industry preferred
- 2+ years in customer-facing roles
- Experience in a fast-paced, high-volume environment preferred
Responsibilities
- Act as a primary liaison between internal teams and client contacts to support day-to-day service delivery
- Manage requisition intake, updates, and communication to ensure alignment across teams
- Coordinate interviews between clients and consultants, ensuring a smooth and timely process
- Maintain consistent communication with clients to provide updates, gather information, and address inquiries
- Prepare, review, and submit candidate profiles, ensuring accuracy and completeness
- Maintain and update records in our CRM/ATS system (Bullhorn), documenting all client and consultant interactions
- Serve as a point of contact for consultants throughout their assignments, ensuring they are informed and supported
- Collaborate with Recruiting and Account teams to ensure successful onboarding and fulfillment of client needs
- Support the preparation of RFPs, client presentations, reporting, and internal meetings
- Gather and organize data to support account activity, performance tracking, and operational reporting
- Assist in maintaining and improving standard operating procedures (SOPs) to support consistent service delivery
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
