Client Service Coordinator

HairClub•New York, NY
•Onsite

About The Position

HairClub is seeking a Client Service Coordinator to provide exceptional hair care services and build strong client relationships. This role offers significant earning potential through hourly wages, commissions, and gratuities, with an established clientele and a consistent Tuesday-Saturday schedule. You will work one-on-one with clients in private styling rooms, receiving paid specialized training to expand your expertise and opportunities for growth through our Stylist Leveling Program.

Requirements

  • Current active “worked in state” cosmetology license.
  • Strong cutting, coloring, consultation, and communication skills.
  • A client-first mindset and confidence recommending products and solutions.
  • Strong relationship-building and time-management skills.
  • Professionalism, flexibility, and a desire to keep learning.

Responsibilities

  • Provide cutting, coloring, styling, and hair-care services tailored to each client.
  • Consult with clients to understand their goals and educate them on hair care, products, and HairClub solutions.
  • Recommend products and services based on individual client needs.
  • Build trusted, long-term client relationships and deliver an exceptional experience at every visit.
  • Manage appointments effectively while maintaining a professional, welcoming environment.

Benefits

  • Medical insurance
  • Dental insurance
  • Life insurance
  • Disability insurance
  • 401(k) with company match
  • Paid vacation
  • Paid holidays
  • Personal days
  • Paid maternity leave
  • Paternity leave
  • Adoption leave
  • 100% tuition reimbursement
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