Client Service Coordinator

Careica Health•Yorkton, SK

13d•CA$22 - CA$33•Onsite

About The Position

This is a career for those who love guiding others through their health journey and are blessed with the gift of organization. Our purpose is "Helping people live their best lives" and we are fulfilled when we improve the health and well-being of our clients. The Client Service Coordinator is the first point of contact for clients, managing the front desk operations of a busy healthcare clinic. This role involves triaging phone calls, coordinating with clinicians, booking appointments, managing charts, processing payments, and educating clients on services and equipment, all while maintaining a positive and reassuring demeanor.

Requirements

Completion of high school
Exceptional customer service skills
Well organized
Tech savvy (able to confidently use MS Office)

Nice To Haves

Medical office education or experience

Responsibilities

Act as the first point of contact for clients, both in-person and over the phone.
Educate and empower clients on unique services and equipment.
Process payments.
Perform basic accounting functions (A/R).
Manage inventory.
Triage phone calls.
Coordinate with clinicians.
Book appointments.
Manage charts.
Solve administrative crises in real-time.
Maintain a warm, reassuring smile for clients.

Benefits

Ideal work-life balance working Monday to Friday, DAYS!
Competitive pay including merit Increases and annual cost-of-living adjustments
Health & dental benefits
Employee and family assistance program
Three weeks vacation
Other personal leave time
Employee and family discounts on equipment, supplies and services
Annual profit-sharing bonus
RRSP matching
Opportunity to represent a company who makes a real difference in the community through our Careica Gives volunteerism and corporate donations initiative