Client Service Associate

Fortress Investment Group•New York, NY

5d•$100,000 - $120,000•Onsite

About The Position

Fortress Investment Group LLC is a leading, highly diversified global investment manager with approximately $54 billion of assets under management as of March 31, 2026. Founded in 1998, Fortress manages assets on behalf of over 2,000+ institutional clients and private investors worldwide across a range of credit and real estate, private equity and permanent capital investment strategies. Investment performance is our cornerstone - we strive to generate strong risk adjusted returns for our investors over the long term. We had approximately 1002 employees and 218 investment professionals as of June 30, 2026, at our headquarters in New York and our affiliate offices around the globe.

Requirements

Bachelor’s degree with at least 4 years of financial services experience – fund administration, fund operations, or fund accounting experience is preferred.
Excellent oral and written communication skills
Extremely organized and detail-oriented
Thrives in an extremely fast-paced environment.
Ability to multitask and prioritize among many time-sensitive demands.
Positive attitude and team player with the ability to forge relationships across the firm.
Comfortable interacting with individuals at all levels, both internally and with clients

Nice To Haves

Dynamo, Intralinks and Investran experience is a plus.

Responsibilities

Responding to daily investor inquiries via phone and email; investigating and problem solving on topics which can range from reporting, performance, fund documents/guidelines and investment related queries.
Facilitating capital activity events including subscriptions, redemptions, and transfers and reviewing and tracking documentation from investors while liaising with internal and external legal and tax counsel
Completing frequent investor reporting requests including DDQs and fee requests as well as sourcing responses and liaising with internal finance, asset management, and compliance teams to complete more complex reporting such as Solvency II, ILPA, and Basel III templates.
Distributing monthly/quarterly estimates, statements, investor letters, capital calls/distribution notices and audit confirmations
Understanding and ensuring compliance with FINRA, FATCA and ERISA obligations as well implementing AIFMD, FOIA, and AML/KYC procedures
Documenting processes and policies and recommending additional procedures to enhance investor communications.
Updating and maintaining investor records
Liaising with fund administrators, and internal middle/back office, treasury, legal, and compliance teams to ensure timely and accurate delivery of investor correspondence and reporting.