Client Service Associate
Jackson Hewitt - 3568•Clearwater, FL
•$17 - $20
About The Position
The Client Service Associate serves as a welcoming, customer-focused point of contact for clients visiting the offices. The role involves engaging with clients, supporting exceptional client experiences, and helping keep clients informed and engaged throughout their visit. The employer welcomes applicants regardless of work background or experience level.
Requirements
- Strong interpersonal and communication skills.
- Experience in a fast-paced retail environment.
- Basic computer proficiency and ability to troubleshoot.
- Willingness to learn and grow in a customer-focused role.
Nice To Haves
- Prior customer service or sales experience is preferred but not required.
Responsibilities
- Engage with clients and provide a welcoming experience.
- Confirm appointments.
- Follow up with past and potential clients.
- Distribute marketing materials.
- Keep clients engaged during wait times.
- Provide essential support to clients visiting the offices.
Benefits
- Free uniforms.
- Bonus based on performance.
- Competitive salary.
- Employee discounts.
- Flexible schedule.
- Health benefits through Teledoc.
- Free identity theft protection.
- Opportunities for advancement within the organization or as a tax professional.
- Free tax preparation training and PTIN registration.
- Free continuing tax education.
- Enrolled Agent materials and testing reimbursement.
- Discounted Friends and Family tax returns (terms apply).
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
