Client Service Associate
Jackson Hewitt - 3514•Cape Coral, FL
•$15 - $16
About The Position
The Client Service Associate serves as a friendly, customer-focused point of contact for people visiting the offices and supports an exceptional client experience. The role involves engaging with clients, confirming appointments, following up with past and potential clients, distributing marketing materials, and keeping clients engaged while they wait. The organization welcomes applicants regardless of work background or experience level and offers opportunities to learn and grow in a client-focused role.
Requirements
- Strong interpersonal and communication skills.
- Experience in a fast-paced retail environment.
- Basic computer proficiency and ability to troubleshoot.
- Willingness to learn and grow in a customer-focused role.
Nice To Haves
- Prior customer service or sales experience is preferred, but not required.
Responsibilities
- Engage with clients visiting the offices and help provide an exceptional client experience.
- Confirm appointments.
- Follow up with past and potential clients.
- Distribute marketing materials.
- Keep clients engaged during wait times.
Benefits
- Corporate discount program.
- Opportunities for advancement within the organization or as a tax professional.
- Tax preparation training.
- Continuing tax education.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
