Client Service Associate
About The Position
California Wealth Transitions is a growing financial management firm dedicated to helping clients navigate life’s financial milestones with confidence. We pride ourselves on delivering exceptional client service, tailored financial strategies, and a highly collaborative team culture. We are seeking a motivated, detail-oriented Client Service Associate to join our team. This entry-level role is ideal for someone looking to begin a long-term career in financial services. You will work closely with advisors and operational staff to support client relationships, ensure smooth account workflows, and maintain a high standard of service.
Requirements
- Strong organizational skills and exceptional attention to detail
- Excellent verbal and written communication skills
- Ability to manage multiple tasks and meet deadlines
- Positive attitude and willingness to learn
- Proficiency in Microsoft Office Suite; familiarity with CRM systems a plus
Nice To Haves
- Bachelor’s degree preferred (Finance, Business, Communications, or related field)
- Customer service or administrative experience is helpful but not required
Responsibilities
- Provide friendly, responsive support to clients via phone, email, and in person
- Assist with onboarding new clients, including preparing forms and gathering documentation
- Process account opening, transfers, money movement, and other service requests with accuracy
- Maintain and update client records in CRM and custodian platforms
- Schedule client meetings and prepare meeting materials
- Coordinate with advisors on follow-up tasks and outstanding items
- Handle general office administrative duties and support team operations
- Maintain confidentiality and ensure compliance with industry regulations
Benefits
- Hands-on training and mentorship
- Opportunities for career growth within the firm
- Collaborative, team-oriented environment
- Competitive compensation and benefits package
- Exposure to financial planning, wealth management, and investment operations
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
