Client Service Associate
Jackson Hewitt - 922•Phoenix, AZ
About The Position
The Client Service Associate serves as a welcoming point of contact for people visiting the offices, helping ensure exceptional client experiences and providing essential support. The role involves engaging with clients, confirming appointments, following up with past and potential clients, distributing marketing materials, and keeping clients engaged during wait times. The employer welcomes applicants with any work background or experience level. Full-time and part-time positions are available.
Requirements
- Strong interpersonal and communication skills.
- Experience in a fast-paced retail environment.
- Basic computer proficiency and ability to troubleshoot.
- Willingness to learn and grow in a customer-focused role.
Nice To Haves
- Prior customer service or sales experience is preferred, but not required.
Responsibilities
- Engage with clients visiting the offices.
- Confirm appointments.
- Follow up with past and potential clients.
- Distribute marketing materials.
- Keep clients engaged during wait times.
- Provide support to help ensure exceptional client experiences.
Benefits
- Training and development
- Employee discounts
- Flexible schedule
- Corporate discount program
- Opportunities for advancement within the organization or as a tax professional
- Tax preparation training
- Continuing tax education
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
