Client Service Associate Receptionist

Jackson Hewitt • Evansville, IN

1d

About The Position

Join Jackson Hewitt as a Client Service Associate and serve as a welcoming, customer-service-oriented first point of contact for people visiting the office. The role focuses on creating exceptional client experiences and providing essential support by engaging with clients, confirming appointments, following up with past and potential clients, distributing marketing materials, and keeping clients engaged during wait times. The employer welcomes applicants regardless of work background or experience level and offers an opportunity to learn and grow in a customer-focused role.

Requirements

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and the ability to troubleshoot.
• Willingness to learn and grow in a customer-focused role.

Nice To Haves

• Prior customer service or sales experience is preferred but not required.

Responsibilities

• Engage with clients and help ensure they have an exceptional experience.
• Confirm appointments.
• Follow up with past and potential clients.
• Distribute marketing materials.
• Keep clients engaged during wait times.
• Provide essential support to the office.

Benefits

• Training and development.
• Competitive compensation of $15.00–$17.00 per hour.
• Employee discounts and a corporate discount program.
• Flexible schedule.
• Opportunities for advancement within the organization or as a tax professional.
• Free tax preparation training and PTIN registration.
• Free continuing tax education.
• Enrolled Agent materials and testing reimbursement.
• Discounted Friends and Family tax returns (terms apply).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed