About The Position

We're seeking someone to join our team as a Client Service Associate in the Client Service & Relationship Management Department. This is an Associate P2 level position within Client Service & Relationship Management, which is responsible for managing internal and external client relationships. We do this by engaging in client service activities, optimizing the client experience, and managing vendor/external business partner relationships.

Requirements

  • Ability to establish clear goals and priorities, and address non-standard issues within area of expertise with minimal guidance and supervision
  • Subject matter expertise in business area supported, client requirements, and ability to ensure control is not compromised to comply with client requests
  • Culture carrier across Operations, embracing the Firm's core values
  • At least 2 years' relevant experience would generally be expected to find the skills required for this role

Responsibilities

  • Execute processes/functions and/or support process management and project efforts, leveraging knowledge of the systems, markets and instruments that influence the team
  • Recognize risk in day-to-day processes to draw out the key issues and contribute to process improvements
  • Build relationships within team and internal stakeholders, sharing knowledge to contribute to team output
  • Participate in projects and initiatives, aiding in solution formulation with a focus on timely execution

Benefits

  • Comprehensive employee benefits and perks
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